Frequently Asked Questions
Got questions? We’re here to help.
Here are some of the most common questions we get from our customers. If you don’t see the answer you’re looking for, feel free to reach out to us directly!
View to our all services
General Moving Questions
Got questions? We've got answers.
Here’s what most of our customers want to know before booking their move:
We primarily serve Hempstead, NY and surrounding areas including Garden City, Uniondale, West Hempstead, South Hempstead, and Garden City South.
We offer a full range of services including local moves, long-distance moves, same-day moving, packing and unpacking, furniture moving, commercial and office moving, and storage solutions.
Yes, Reliable Hempstead Movers is fully licensed and insured for your protection and peace of mind.
We recommend booking at least 2 to 4 weeks in advance, especially during weekends or peak moving season. However, we also offer same-day and short-notice services when available.
Absolutely! You can call us or fill out our online form to receive a free, no-obligation quote based on your specific moving needs.
We may apply a small fee for unusual access situations like multiple flights of stairs or long walking distances, but we'll always be upfront about these charges in your quote.
Pricing & Payment
Got questions? We've got answers.
Here’s what most of our customers want to know before booking their move:
Our pricing depends on factors such as distance, number of movers, size of the move, and any additional services like packing or furniture disassembly. We offer flat-rate and hourly options based on your needs.
Yes, we provide affordable flat-rate options, especially for local moves and standard-sized jobs, so you know exactly what to expect.
We accept cash, credit cards, and debit cards. Payment is typically made upon completion of the move.
In most cases, we may request a small deposit to reserve your move date, especially during peak times. This will be applied to your total moving cost.
No. We pride ourselves on honest, transparent pricing. All charges are clearly explained in your written estimate.
Yes, we periodically offer seasonal discounts and specials for military members, seniors, and students. Ask about current promotions when you call.
Packing & Preparation
Got questions? We've got answers.
Here’s what most of our customers want to know before booking their move:
Yes, we offer full and partial packing/unpacking services to make your move easier. We can pack everything or just your fragile and high-value items.
Of course! If you'd prefer to handle packing yourself, that's completely fine. We can still help with loading, transport, and unloading.
Yes, we can provide boxes, tape, bubble wrap, and specialty containers as part of our packing supplies delivery service.
Label each box with the room name and a brief description of contents. This helps our movers unload and place items in the correct rooms efficiently.
Yes, for safety reasons, we cannot move items like hazardous materials, flammable liquids, perishable food, or firearms. We'll give you a full list during the booking process.
We recommend transporting pets and plants yourself for their safety and comfort. Most moving trucks are not temperature-controlled or suitable for living things.
